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FAQ |
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What does emBlue do? |
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How can I acquire emBlue? |
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Which technology does emBlue use? |
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How much does emBlue cost? |
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How many emails can I send with emBlue? |
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Does emBlue provide or sell Databases of contacts to clients? |
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Is it possible to send messages of mailing lists which are not OPT-IN with emBlue? |
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Does emBlue sell, rent or share mi database with third parties? |
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Does emBlue provide emails design services? |
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Does emBlue offer trainings for the users? |
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Does emBlue provide ?Best Practices? consulting? |
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Is there an emBlue team which deals with ISPs relationships and deliverability matters? |
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Does emBlue have a program for representatives or vendors? |
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Does emBlue offer a ?Generic Brand? so that my company can offer the product to third parties? |
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Does emBlue allow the user to customize the content of emails? |
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Does emBlue have a trial version? |
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How many emails can I send with emBlue? |
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| Answers |
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What does emBlue do? |
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emBlue performs the delivery and the follow up of your email marketing campaigns. EmBlue is a piece of software (ASP/Installable) which allows the companies to effectively contact their clients via email. The emBlue team offers tips and advice about the best practices of email marketing, articles which make reference to our experience and successful cases and communication consulting.
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How can I acquire emBlue? |
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There are two traditional ways to acquire emBlue. Most of our clients choose the ASP format, where the client rents the product placed in our servers and the only thing they need to do is have a simple internet connection. The other option is to purchase the license. This license is installed in the client?s servers who usually have the technical capacity to deal with technology and deliverability matters. The purchase option allows you to have a fast ROI when high volumes of emails are sent. It is worth mentioning that emBlue soft can be easily adjusted according to the technical needs of the client. |
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Which technology does emBlue use? |
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As we mentioned in the previous question, emBlue is developed to meet the needs of your companies. To use emBlue in ASP format no technical specification is required. In case you buy the license you can contact our team and they will assess you. |
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How much does emBlue cost? |
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The prices are based on the number of emails you send monthly: the higher the number of emails, the lowest the CPM (Cost per Email). |
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How many emails can I send with emBlue? |
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The user does not have limits. emBlue allows you to send the number of emails you consider necessary. |
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Does emBlue provide or sell Databases of contacts to clients? |
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EmBlue does not provide, rent or sell the databases. In order to use emBlue in any mode your own database is required. However, emBlue helps clients to create their own databases. |
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Is it possible to send messages of mailing lists which are not OPT-IN with emBlue? |
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No. All the emails sent by emBlue must be authorized by the recipient. Contact us if you have any questions about mailing list or if you need assessment on how to obtain the authorization of the members of the current lists. |
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Does emBlue sell, rent or share mi database with third parties? |
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Under no circumstances can emBlue sell or provide databases. In 100% of the cases, a confidentiality agreement is signed where emBlue commits itself to protect the client?s databases. |
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Does emBlue provide emails design services? |
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Yes. Through the support of a team with vast experience in the design and programming, emBlue provides offers a comprehensive and reliable service to the clients. |
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Does emBlue offer trainings for the users? |
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Yes. Once the client acquires emBlue, training is arranged for all the persons who will use the tool. The training lasts 2 hours approximately. |
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Does emBlue provide ?Best Practices? consulting? |
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We have a research and development team which is continuously up to date as regards the email marketing best practices. We have implemented a program of breakfasts to which every month a group of clients is invited to attend conferences about the most interesting topics about current email marketing. |
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Is there an emBlue team which deals with ISPs relationships and deliverability matters? |
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Yes. A group of professionals is continuously in contact with ISP/Deliverability community and with clients for the creation, design and content of the emails as well as for the best practices to perform more effective email marketing. emBlue is also in contact with anti-spam associations in order to inform and assess clients about this topic which is so important nowadays. |
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Does emBlue have a program for representatives or vendors? |
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emBlue is undergoing an expansion process in all Latin America and this is due, in part, to the different ways used to offer the product. emBlue has a big group of vendors and representatives in the country, in all Latin America (Chile, Mexico, Uruguay) and in Spain. |
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Does emBlue offer a ?Generic Brand? so that my company can offer the product to third parties? |
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Yes. Many of our current clients are offering the benefits of emBlue to their clients. |
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Does emBlue allow the user to customize the content of emails? |
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Yes. With emBlue you can send emails customized according to the fields of the client?s database. |
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Does emBlue have a trial version? |
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Apart from providing a personal demo for clients, emBlue offers the possibility to use the software for free for 15 days so that the client can see the benefits of emBlue. |
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